Frequently Asked Questions
Click the + to see answers to our most commonly asked questions.
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Yes, we are. We are excited to meet you and your pet! Please fill out the New Client form to be registered with our hospital.
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Please call the hospital to book an appointment.
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In most cases we can see your pet right away in the case of an emergency. Please call our hospital and we will instruct you on the next steps.
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In the case of an after-hours emergency when our hospital is closed, please contact one of the following:
Smart Vet Telemedicine Triage Service | 24/7 | (778) 743-4351
Central Island Veterinary Emergency Hospital (CIVEH) | Friday to Monday 24h/day | (250) 933-0913
Mahalo Veterinary Hospital in Nanaimo | Tuesday to Thursday until Midnight | (250) 824-1444
WAVES Hospital in Victoria | 24/7 | (778) 432-4322
During office hours, please call us directly, and we will instruct you on the best next step.
We proudly serve the pets in Courtenay, BC and the surrounding communities. We look forward to seeing you and your pets! Request an appointment by clicking the button below.